SUMMARY
Emerging Cybersecurity Professional with extensive expertise in electronics theory, UI/UX customization, computer information systems, and process automation, built on 25 years as an Electronics Technician, Network and Systems Administration, and Software Developer.
SKILLS
Programming Languages
PHP (3.5 - 8.3), MYSQL, SQL, Oracle SQL, HTML, CSS, JS (Ext.js (3.4, 4.0), React.js), JAVA, Python,
Cisco IOS, Cisco Meraki API, C, C++, C# 8, Objective-C, VB, .NET, Android, Swift, Kotlin, GO, Bash, Shell Scripting, Windows CMD cli, BATCH, BASIC, PowerShell, Parallax BASIC, DOS, QT framework
Operating Systems
Windows (3.0, 3.11, 95, XP, 2000 ME, 7,8, 10, 11),
Windows Server (NT 4.0, 2000, 2003, 2008, 2008R, 2012, 2016, 2019, 2022),
UNIX / Linux systems, macOS (X, 11, 12, 13), Backtrack (3,4,5), / Kali Linux (2013 -2023.3), Kali Linux Purple 2023.1, Apple iOS, and Android
Platforms / Software
Salesforce, Laravel, Luna, Flask, Django, Docker, MongoDB, MariaDB, Nginx, Apache, Ansible, Bootstrap, Material-UI,
REST API, CRUD, Amazon AWS, Google Cloud Platform, GitHub, Adobe Creative Suite, Microsoft Azure, JetBrains IDE, Visual Studio, Tableau, Terraform, Wireshark
RELATED EXPERIENCE
Spirit of '76 Fireworks
Salesforce Administrator I / Salesforce Platform Developer I OCT 2022 – SEPT 2023
•Identified and mitigated connectivity issues between the Spirit of '76 Ecosystem and the
Salesforce CRM software.
•Created custom payload validations to prevent data type mismatches and data collisions in
JSON payloads consumed by RESTful APIs.
•Developed Enterprise REST integration between Salesforce CRM, and the Spirit of '76
logistics software.
•Architect for several internal applications and shell script automations to increase efficiency
and reduce resource use.
•Administered Salesforce user on-boarding and off-boarding, while providing staff education
on features and usage.
•Demonstrated excellent Apex code structure with a code coverage exceeding 90%.
Spirit of '76 Fireworks
Software Developer II NOV 2020 – OCT 2022
•Specialize in Full Stack Development with expertise in PHP, Laravel, MySQL, and various
JavaScript frameworks such as Ext.js and React.js.
•Developed internal applications and automated shell scripts to increase efficiency and
reduce resource consumption, including a barcode generator, pallet estimator, and
pincode generator.
•Demonstrated expertise in Network Systems Administration and cross-platform
troubleshooting, complemented by strong communication and leadership skills, to support
and mentor staff in achieving record retail sales at a fireworks tent.
•Demonstrated the ability to become a subject matter expert in new and existing technologies
rapidly.
•Demonstrated the ability to implement security best practices, enhancing the organization's
cybersecurity posture.
•Crafted technical write-ups easily understood by both software professionals well-versed
in technical jargon and novice customers with diverse technical backgrounds.
Smart Choice Communications
Senior Programming Analyst JAN 2017 – JUNE 2020
•Provided remote support for the install and troubleshooting of newly developed
software.
•Developed graphics to fit the need of each application UI to ensure UX satisfaction
criteria.
•Took self-initiative and developed several internal applications to streamline productivity
and exponentially increase efficiency and accuracy of technical responses to clients.
•Utilized multiple programming languages and back end software support frameworks to
develop several pieces of custom software that were used to leverage new customer
acquisition, as well as, reinforcing the company brand, and increasing customer
retention, resulting in increased annual profit margins.
•Developed and maintained enterprise integrations as needed across multiple vendors,
including Salesforce, ZoHo, ZenDesk, and ServiceTrade.
•Architect for a QR VoIP remote provisioning system to simplify the customers login process
that resolved customer tension and alleviated the drain on technical support resources.
Smart Choice Communications
Level II Network Engineer MAY 2016 – JAN 2017
•Substantially increased profits by eliminating third party dependency while generating
residual monthly income with little to no overhead.
•Improved upon current SOP to give the ability to serve up to 26 customer tickets per hour
by implementing automation techniques without violating current SOP or sacrificing
customer satisfaction.
•Saved the company 2 months payroll with a simple automated software solution that
dynamically program over 1080 Cisco routers in under 76 minutes with client reporting,
consistently and without error.
•Developed Enterprise REST integration between Salesforce CRM,
and SCC Communication platform.
•Developed Enterprise Rest integration between other third party software,
and the SCC Communications platform, including custom Google Chrome Extensions.
•Developed and streamlined customer data searches to improve efficiency of technical
responses to customer inquiries.
United States Marine Corps
Radio Operator / Assistant Training NCO 1997 - 1999
•Demonstrated Leadership skills and ability to work consistently while enduring high stress
environments.
•Developed and implemented organizational skills and applied to daily schedule routines for
marines in my platoon.
*Honorable Discharge 1999 Service Connected Wartime Disabled Veteran
Emerging Cybersecurity Professional with extensive expertise in electronics theory, UI/UX customization, computer information systems, and process automation, built on 25 years as an Electronics Technician, Network and Systems Administration, and Software Developer.
SKILLS
Programming Languages
PHP (3.5 - 8.3), MYSQL, SQL, Oracle SQL, HTML, CSS, JS (Ext.js (3.4, 4.0), React.js), JAVA, Python,
Cisco IOS, Cisco Meraki API, C, C++, C# 8, Objective-C, VB, .NET, Android, Swift, Kotlin, GO, Bash, Shell Scripting, Windows CMD cli, BATCH, BASIC, PowerShell, Parallax BASIC, DOS, QT framework
Operating Systems
Windows (3.0, 3.11, 95, XP, 2000 ME, 7,8, 10, 11),
Windows Server (NT 4.0, 2000, 2003, 2008, 2008R, 2012, 2016, 2019, 2022),
UNIX / Linux systems, macOS (X, 11, 12, 13), Backtrack (3,4,5), / Kali Linux (2013 -2023.3), Kali Linux Purple 2023.1, Apple iOS, and Android
Platforms / Software
Salesforce, Laravel, Luna, Flask, Django, Docker, MongoDB, MariaDB, Nginx, Apache, Ansible, Bootstrap, Material-UI,
REST API, CRUD, Amazon AWS, Google Cloud Platform, GitHub, Adobe Creative Suite, Microsoft Azure, JetBrains IDE, Visual Studio, Tableau, Terraform, Wireshark
RELATED EXPERIENCE
Spirit of '76 Fireworks
Salesforce Administrator I / Salesforce Platform Developer I OCT 2022 – SEPT 2023
•Identified and mitigated connectivity issues between the Spirit of '76 Ecosystem and the
Salesforce CRM software.
•Created custom payload validations to prevent data type mismatches and data collisions in
JSON payloads consumed by RESTful APIs.
•Developed Enterprise REST integration between Salesforce CRM, and the Spirit of '76
logistics software.
•Architect for several internal applications and shell script automations to increase efficiency
and reduce resource use.
•Administered Salesforce user on-boarding and off-boarding, while providing staff education
on features and usage.
•Demonstrated excellent Apex code structure with a code coverage exceeding 90%.
Spirit of '76 Fireworks
Software Developer II NOV 2020 – OCT 2022
•Specialize in Full Stack Development with expertise in PHP, Laravel, MySQL, and various
JavaScript frameworks such as Ext.js and React.js.
•Developed internal applications and automated shell scripts to increase efficiency and
reduce resource consumption, including a barcode generator, pallet estimator, and
pincode generator.
•Demonstrated expertise in Network Systems Administration and cross-platform
troubleshooting, complemented by strong communication and leadership skills, to support
and mentor staff in achieving record retail sales at a fireworks tent.
•Demonstrated the ability to become a subject matter expert in new and existing technologies
rapidly.
•Demonstrated the ability to implement security best practices, enhancing the organization's
cybersecurity posture.
•Crafted technical write-ups easily understood by both software professionals well-versed
in technical jargon and novice customers with diverse technical backgrounds.
Smart Choice Communications
Senior Programming Analyst JAN 2017 – JUNE 2020
•Provided remote support for the install and troubleshooting of newly developed
software.
•Developed graphics to fit the need of each application UI to ensure UX satisfaction
criteria.
•Took self-initiative and developed several internal applications to streamline productivity
and exponentially increase efficiency and accuracy of technical responses to clients.
•Utilized multiple programming languages and back end software support frameworks to
develop several pieces of custom software that were used to leverage new customer
acquisition, as well as, reinforcing the company brand, and increasing customer
retention, resulting in increased annual profit margins.
•Developed and maintained enterprise integrations as needed across multiple vendors,
including Salesforce, ZoHo, ZenDesk, and ServiceTrade.
•Architect for a QR VoIP remote provisioning system to simplify the customers login process
that resolved customer tension and alleviated the drain on technical support resources.
Smart Choice Communications
Level II Network Engineer MAY 2016 – JAN 2017
•Substantially increased profits by eliminating third party dependency while generating
residual monthly income with little to no overhead.
•Improved upon current SOP to give the ability to serve up to 26 customer tickets per hour
by implementing automation techniques without violating current SOP or sacrificing
customer satisfaction.
•Saved the company 2 months payroll with a simple automated software solution that
dynamically program over 1080 Cisco routers in under 76 minutes with client reporting,
consistently and without error.
•Developed Enterprise REST integration between Salesforce CRM,
and SCC Communication platform.
•Developed Enterprise Rest integration between other third party software,
and the SCC Communications platform, including custom Google Chrome Extensions.
•Developed and streamlined customer data searches to improve efficiency of technical
responses to customer inquiries.
United States Marine Corps
Radio Operator / Assistant Training NCO 1997 - 1999
•Demonstrated Leadership skills and ability to work consistently while enduring high stress
environments.
•Developed and implemented organizational skills and applied to daily schedule routines for
marines in my platoon.
*Honorable Discharge 1999 Service Connected Wartime Disabled Veteran